General Terms of Service
- Service Booking: Services must be booked in advance. Cancellations should be made at least 24 hours before the scheduled time to avoid charges.
- Payment Terms: Payments are due at the time of service. We accept various forms of payment for your convenience.
- Safety and Health: The safety and health of pets are our top priorities. Owners must provide us with any pertinent health information about their pets at the time of booking.
Liability Policy
We are fully insured and take every precaution to ensure the safety and well-being of your pets. However, Barnstable Dog Care is not liable for unforeseen incidents such as pet illness or injury during the service period.
Privacy Policy
Client information is confidential and will not be shared with third parties. We respect your privacy and are committed to protecting your personal information.
Pet Behavior and Responsibility
Owners are responsible for the behavior of their pets. Aggressive or hazardous behavior from a pet may result in suspension of services.
Service Modifications
Barnstable Dog Care reserves the right to modify services as needed, based on weather conditions, pet health concerns, or other unforeseen circumstances, always with the pet’s best interest in mind
Cancellation Policy
Cancellations made less than 24 hours before a scheduled service may incur a fee. Repeated cancellations may lead to a review of your service agreement.
Feedback and Complaints
We value your feedback. Please let us know if you have any concerns or complaints, and we will address them promptly.
Agreement to Terms
By booking our services, clients agree to these terms and policies. We reserve the right to update these terms and will communicate any significant changes to our clients.
Questions About Our Policies?
If you have any questions or need further clarification regarding our terms and policies, please feel free to contact us. We are here to ensure you are fully informed and comfortable with how we operate.
